Frequently Asked Questions

  • What kind of prescreening services do you offer? (Background checks, drug screens, reference checks, etc?)

    At KeyStaff, we perform two reference checks and a background check on every candidate. Drug screens are done upon request from the client after a job offer has been made. We also offer specialized testing based upon the skill set that you need.
  • Can you test candidates ahead of time?

    We can! We will set up testing based upon the skill set that you are looking for. We can do standardized tests or more specific ones that are geared specifically for the job you are recruiting for.
  • Will you handle personnel issues should they arise?

    KeyStaff is fully equipped to handle any and all personnel issues that may arise. All you have to do is call us and a member of our professional staff will resolve the situation.
  • What are the benefits of using KeyStaff?

    There are many benefits of using KeyStaff as your staffing vendor. KeyStaff is not only a local, full-service staffing company, but we also offer the most competitive rates with the best service for both the clients and the candidates. Our goal is to make the hiring experience as easy for our clients as possible. After all, KeyStaff Rocks!
  • How long has KeyStaff been in operation?

    KeyStaff was founded in Austin in February of 2004 and continues to grow rapidly in the Austin market!
  • Will you send me resumes prior to sending the candidates themselves?

    Our goal is to make the staffing process as easy as possible, and we are able to work with you in whichever way is best for you. If you would like to review resumes, we are more than happy to provide them either via fax or email.
  • What is your mark-up?

    Mark-ups vary according to the type of job. Each job has different insurance rates and recruiting costs. At KeyStaff, we will break down the totals so you always know where your money is going.
  • Do you know the market compensation for a specific position?

    We do market research to give you an appropriate range before making offers to candidates.
  • What other clientele do you work with?

    KeyStaff has a variety of FANTASTIC clients that we work with in many areas of business. Our area of experience runs the gamut from construction, to technology, to legal, to shipping/receiving. We fill all types of jobs in many different fields.
  • Finally- Why the heck is there a rock with googly eyes staring at me?

    KeyStaff Rocks! are our marketing buddies. We know how important it is to see smiling faces when you get to work and this little pet is exactly what you need to perk up your day! We want you to know that while working with KeyStaff you will not only receive world class service, great rates, and have fun; on top of all that KeyStaff Rocks!